Mostrando postagens com marcador Resources for Non-Profits. Mostrar todas as postagens

Free Transaction Processing For Google Grants Recipients Continues Through 2011

quinta-feira, 24 de fevereiro de 2011 | 08:08

Marcadores: , ,

Cross posted on The Official Google Checkout Blog

We’re thrilled to announce that as part of the Google Checkout for Non-Profits program, free transaction processing for Google Grants recipients will be extended through 2011.

So if you’re part of the Google Grants program and you have a Google Checkout account, you’ll be able to use Google Checkout to accept donations without paying transaction processing fees in the coming year. We hope many non-profits take advantage of this benefit through the next year as they raise funds to advance their causes.

For more information about other Google tools for non-profits, check out the Google for Non-Profits website.

Industry Benchmarking Series

terça-feira, 22 de fevereiro de 2011 | 10:00

Marcadores: ,

Last year we conducted our Annual Survey, which collected responses from our grantee base on a range of topics like AdWords usage, performance, marketing strategy, product adoption, organization needs and case study information.

In an effort to better understand the needs and trends of organizations within our grantee base, we also asked for NTEE codes from US grantee respondents so that we could begin to associate these needs and trends with sub-categories of the NGO industry and offer some insight into the NGO industry in which your organization works.

We’re excited to be able to now share this insight with you in the form of industry benchmarks.

Over the next few months we’ll feature a series of posts that offer benchmark data for each of the NTEE categories represented within our grantee base. The benchmarks are an aggregated and averaged interpretation of the NGO categories that were well represented in the survey results. We won’t provide benchmark data for those categories that were under represented or didn’t have any results.

You can look forward to industry information like types of tracking metrics, mission objectives, marketing objectives, AdWords performance and agency usage.

We’ll begin our series with the Arts, Culture & Humanities category and continue in batches until we’ve shared benchmarks for all represented industries.

Add our blog feed to your reader to see when your industry benchmark is posted.

Announcing The 2011 Nonprofit Video Awards

quarta-feira, 16 de fevereiro de 2011 | 13:51

Marcadores: , , ,

If you’re a non-profit organization who has created one or more amazing videos in the past year, we have good news for you. For the second year in a row, YouTube is teaming up with See3 Communications to present the DoGooder Nonprofit Video Awards, a celebration of the best non-profit video on the site.

Whether you created a high-definition documentary about street slums in India or shot a quirky cellphone video of rescue dogs at your animal shelter, we encourage you to submit your video at www.youtube.com/nonprofitvideoawards. We’ll award prizes like $2500 grants from the Case Foundation, Flip Cams, free admission to the Nonprofit Technology Conference, and a spotlight on the YouTube homepage to small, medium and large organizations, plus a special award for the “Best Thrifty Video”.

To give you a sense of what works, here are the finalists’ videos from last year’s competition:



The deadline to enter is March 2, 2010 and you must be a member of the YouTube Nonprofit Program at the time of judging, to enter. Good luck!

Managing Your Account With Limited Time

quinta-feira, 10 de fevereiro de 2011 | 12:07

Marcadores: , , , ,

“Time is on my side” might be true for The Rolling Stones, but probably not for the rest of us. “So much to do, so little time” is a more accurate sentiment. We never seem to have enough hours in the day to get everything done that we want to, especially within the business realm.

Managing your AdWords account is no exception. We know it requires continual management for maximium effectiveness - including adding new keywords, deleting keywords and ads that aren’t performing well, updating the account based on changes to your products, services, and landing pages, adjusting CPCs, taking advantage of new AdWords features, etc. On top of this, most non-profit organizations also have limited resources. How do you do it and do it well?

Fortunately, there are ways to make the account management process much easier and faster. Here are five features that can simplify the process:

1. Keyword Insertion

Keyword insertion dynamically inserts your keywords into your text ad(s). This allows the user to see an ad that is highly relevant to their search, which increases the chances of a click. If the keyword triggered is longer than the character limit, the default ad text you specify will show instead.

Tightly themed ad groups are always ideal, but keyword insertion is a great alternative if you don’t have time to separate each individual micro-theme. Still, all of the keywords should be fairly related to ensure success. It’s also important to ensure that all of your keywords make sense when inserted into the space at hand. That may mean deleting or separating keywords for competitive products/services, keywords with “reviews” if you don’t show comparisons, etc.

Implementation is easy - you simply place one snippet of code into your ad. See this quick guide that explains further.

2. Broad Match Modifier

Broad Match Modifier is the newest keyword match type, which is essentially a cross between broad and phrase match. It allows more search flexibility than phrase match, but more precise targeting than broad match. It’s identified by a plus (+) sign immediately proceeding any word within a keyword - and you can utilize this feature for certain words or all words within a keyword.

Words with the plus sign must appear in the actual search query, or a very similar variation. These variations include misspellings, plurals/singulars, abbreviations, ancronyms, and stemmings (like “donate” and “donation”). Unlike broad match, it does not include synonyms and related queries.

The time-savers with BMM are that you a) can safely use it as as your default match type for any new keywords, without having to worry about broad/phrase/exact, and b) avoid having to identify and add as many negative keywords to filter out unwanted traffic that broad can require.

3. Conversion Optimizer

Getting traffic to your site is half the battle; the other half is converting the traffic to the action you want them to take. Conversion tracking measures the effectiveness of your traffic, by showing which keywords lead to the important action(s) you specify on your site - a sale, lead, signup, etc.

Implementation does require some effort, but it’s well worth it. The good news is that once you have conversion tracking enabled, AdWords can do the heavy lifting through a great tool called Conversion Optimizer. This tool uses your conversion data to maximize conversions at a lower cost.

With Conversion Optimizer, you bid at either a maximum CPA (the most you’re willing to pay per conversion) or target CPA (average amount you’d like to pay per conversion). The tool automatically adjusts your cost-per-click bids for each ad auction accordingly. That means no more manual adjustment of CPCs is needed. Conversion Optimizer does the work for you.

To use this feature, you need to have at least 15 conversions recorded in the last 30 days. To activate it, go to the Campaign tab > Select campaign name > Settings tab > “Bidding Option: Edit” > “Focus on Conversions”.

4. Custom Alerts

If you find yourself continually checking the account for any unusual behavior, budget monitoring, or to make sure certain metrics are still “in the green”, try Custom Alerts. This feature notifies you when metrics fall or rise past a certain threshold that you set. For example, you can set a custom alert to notify you when you’re close to hitting your daily budget (you choose the amount). You choose whether your notifications appear within the messages section of your account, or emailed to you directly. This frees you up to pay attention to the account only as necessary.

5. Automated Rules

What happens if you take custom alerts to the next level, and not only provide alerts, but action on those alerts? You get a brand new and exciting feature called Automated Rules that takes a specific action based on the parameters you set. System-implemented changes can be made to the bids, budgets, and status of campaigns, ad groups, ads and sets of keywords.

For instance, you may use it to:

  • Raise CPCs by a certain amount for all keywords that fall below position 4
  • Activate ads late Sunday night for a promotion that begins the following morning
  • Increase your daily budget during the weekdays when you have customer support
You can have up to 10 rules at a time. There isn’t a way to edit each rule, so just delete and create new ones as desired. And stay tuned, because new levers and options are in the works...

In general, AdWords is continually developing the platform to allow for more automation and to make your life even easier. For now, take advantage of these features. And time will start to be a little more on your side.

An Interview With The Spanish NGO AIDA

quinta-feira, 27 de janeiro de 2011 | 10:41

Marcadores: ,

This week we wanted to highlight a Spanish organization, AIDA, that has been a grantee for 6 months. We hope the interview with AIDA below will help non-profits gain a better understanding of the non-profit sector and online media world in Spain.


Could you briefly describe AIDA?
AIDA: AIDA (Ayuda, Intercambio y Desarrollo) stands for “Help, Exchange and Development” and is a NGO that has been working since 1999 in the development and improvement of the quality of life of some of the poorest areas in the world. Declared as a Public Utility organization in 2004, AIDA has been working on projects of economic, human and cultural development; offering its aid and services in 12 countries of Latin America, Asia, the Middle East and Africa. The work is mainly done through cooperation projects for development and thanks to the help of several professional experts.

What are the major challenges of Spanish NGOs?
AIDA: In the last few years, the biggest challenge has been the transition to a professional sector. The ongoing process has taken place inside the institutions but has involved convincing society of the need of a more professional way of doing things.

The financial crisis is also a big issue; it has made the process of professionalism and collaboration more difficult by making access to public and private funds more challenging. This makes it difficult to maintain projects and to be able to develop them in the way they were originally stated. Altogether, it makes executing organizations’ objectives very difficult.

Which role do NGOs play in the online space?
AIDA: From our point of view, a great part of society uses online media to get information about the work and the need of NGOs. Organizations are using more and more tools online to increase the awareness of their activities, since it can be faster, cheaper and more efficient than traditional media.

How has Google Grants impacted your organization?
AIDA: In our case, Google Grants has been crucial because it has connected people looking for our service with our organization online. People interested in our services are able to reach us in a fast and easy way.

How long have you been part of Google Grants and how did you hear about the program?
AIDA: AIDA has been a member of Google Grants since July 2010. We knew about AdWords because of it’s importance in the sector of online communication and advertising. We found out about Google Grants through a volunteer of our NGO.

How has AIDA benefited from Google Grants?
AIDA: Google Grants has made it easier to find volunteers and employees for our institution and has increased both material and economic donations for our projects. We have also received several collaboration propositions, kind feedback on our activities and projects, and there has been an overall increase in awareness of our initiatives.

Could you give us a more specific example of how Google Grants has helped your NGO?
AIDA: AIDA Books & More is an online library through which we sell used books that have been donated by companies and individuals. All the collected money is then used to finance our aid projects. Thanks to our Google Grants ads, the donations to this project have increased significantly, as well as the collaboration of society to keep developing it.

Is there any other project that you would like to accomplish with Google Grants?
AIDA: It would be lovely if the Google Grants team could organize courses and workshops for NGO volunteers and employees in order to learn more about AdWords and other Google products.

Would you recommend Google Grants to other NGOs?
AIDA: Of course!

Google Grants And AdWords Policies

terça-feira, 25 de janeiro de 2011 | 09:40

Marcadores: , , ,

Writing compelling ad text is a tricky process, and it can be frustrating to receive a disapproval email after carefully constructing the perfect ad. In a previous post, Veronica introduced you to some of the policies which apply to AdWords ads. In this post, I am going to explain in a bit more detail a couple of easily made errors which can lead to your ads being disapproved when they are reviewed.

Trying to stand out
While it can be really tempting to use some SnAzZy capitalization, or punctuation (!!!) to make your ads really stand out to users, you will also bring your ad to the attention of our review team.

Submitting an ad with excessive capitalization or punctuation will lead to your ad being disapproved. So that means:
- Don’t put an exclamation mark in your title
- Make sure you only use one exclamation mark in total in each ad
- Feel free to capitalize first letters of words, but don’t capitalize every letter (unless you’re using an acronym like UNICEF).

Asking for donations?
When ads are reviewed, we don’t just look at the text, we also look at the page the user will see when they click the ad, which we often call the ad’s landing page. As a Google Grants advertiser, you may be asking for donations, and if you are, we require the landing page to make clear that donations are tax exempt.

In the US, a notice of "501(c)(3)" status will serve this purpose. In other countries, it may be making sure that your registered charity number (or the local equivalent) is on your ad’s landing page. When we come across ads that do not do this, they are disapproved under our ‘solicitation of funds’ policy.

My ad’s been disapproved, what now?
Your disapproval email will contain a link to the relevant policy in our Help Center. Take a look at the description of the policy and consider why our reviewers have decided your ad doesn’t comply with this particular policy.

When you make changes to your ad, saving the changes automatically resubmits a new ad to our specialists for review.

Increase donations with gift matching

quinta-feira, 20 de janeiro de 2011 | 12:54

Marcadores: , ,

There are a variety of strategies for increasing online donations, and tapping into corporate gift matching is one that holds a lot of promise but is a little harder to get at since it requires extra work on the part of the donor and involves processes that can be hard to find or difficult to follow.

One Google Grantee, Direct Relief, has started using a new strategy to help their donors easily activate their employers’ gift matching programs at checkout. Basically, when a donor begins the checkout process, they are given the option to search for their employer from the database. If a match is found, that employer’s gift matching program details are shown for the information of the donor.




Once the donor completes the donation, the process for completing the gift match is shown so that they know what to do next in order to activate the matching funds.


The process is far simpler from a donor’s perspective, and Direct Relief has kindly offered to share their experience with you so that you might be able to try this strategy for potentially doubling up each donation that comes through your online doors, too.

Soup to nuts - what was the cost and time investment to get this up and running?
Direct Relief: We purchased this module from a company called HEP Development Services in Leesburg, VA. (www.hepdata.com) The cost was less than $10,000 to purchase the module, and we contracted for multiple years. The time to implement was a few weeks with a little bit of back and forth, as we decided exactly how and where to implement it on our site.

What's the process for purchasing the module and installing it?
Direct Relief: Once you let HEP know how you want to use the module, they advise on how much it will cost and then produce the necessary code and send you a link. I built a page to host introductory content and the search box, then when a user searches their company, the results populate on a HEP-hosted page. It took some basic coding ability to implement on our site. Also, we integrated it into our online donation form, which makes it really easy and convenient for donors to use.

What process did you use for building out the company donation match database?
Direct Relief: HEP maintains the company match database, and we provided names to them to see how many of our donors have the potential to have their companies match their gift.

How much have you seen donations from company matches go up since you installed it?
Direct Relief: None yet - it takes about three to six months for matching gifts to be disbursed from most companies (installed in November 2010). We think this could increase our matching gifts by about 20%, however.

On a scale of 1-10, how helpful has this tool been for increasing donations compared to other tools you've used?
Direct Relief: So far, we'd rank it an 8. Nothing's confirmed yet, but we're very hopeful that this will encourage donors to have their gift matched because it's so easy to use.

Anything you think new users should know about it or consider before getting started?
Direct Relief: Decide how and where you want to use this functionality on your site before you get started so you can communicate exactly what you're looking for to HEP. That streamlines the process.

If you have strategies for increasing online donations that you’d like to share or just want to talk shop with other Grantees and non-profits, visit our Discussion Forum and start a conversation today.

Google Grants Resources Online

quinta-feira, 6 de janeiro de 2011 | 08:39

Marcadores: , , ,

We hope you've all enjoyed your holiday season and are ready to get back to AdWords in full force.

Sure, you've made all kinds of New Years resolutions already, but there's still time for one more important one... 2011 is the year to make your AdWords grant fabulous!

We'd like to show you two important resources that will help you make this New Year's resolution the easiest one on your list.

The first resource is our Google Grants Help Center. This one stop-shop of knowledge covers everything from setting up your account, to managing your bids, and even how to optimize your account to increase your rank on Google.com. The articles are organized by topics like Basics, Your Ad Performance, and Your AdWords Account so you can access them quickly. And if you can't find what you're looking for, don't fret! Just search for it at the top of any Google Grants Help Center page (we're really good with that whole search concept).

Our second resource is built by you, made for you. The Google Grants Help Forum was created with all your questions (and answers!) in mind. Can't find what you're looking for in the Help Center? Perhaps others have the same questions too, and have posted them in our forum. This is the place to ask the community of Grantees anything you'd like. Sometimes the Google Grants team provides answers, but most answers come from YOU!

Feel free to post a discussion, and see who answers in "My Discussions." If you answer many discussions, we'll show others that you're a star (!) and display the amount of discussions you've replied to on your profile. Also, if you find a discussion that particularly helps you, but can't read it 'til later, you can mark it and come back another time.

Isn't crowd sourcing the best?

So, get movin' on your easiest resolution this year and make your AdWords account the best it can be!

Happy New Year!

Ring In The New Year With Accessible Content: Website Clinic For Non-Profits

quarta-feira, 22 de dezembro de 2010 | 12:04

Marcadores: ,

Webmaster level: Beginner

Cross Posted on the Webmaster Central Blog

In our previous post, we did some source code housekeeping -- just in time for the holidays. But once users have landed on your site, how can you make sure they’ll know how to get around?

As it turns out, easily accessible content on your site can make a big difference. Users tend to have a better experience when a site helps them find and understand its content. Having an accessible site not only empowers users, it also helps search engines understand what your site is really about.

So if you’ve resolved to boost your site’s user experience and online presence for the new year, improving your content accessibility is a great way to start. Thankfully, there are tons of features you can add to make your site more accessible. In this post, we’ll highlight three of them:
  • Intuitive navigation
  • Concise, descriptive anchor text for links
  • Unique, accurate page titles throughout the site
Intuitive navigation
Help users avoid confusion by providing them with intuitive navigation, so that when they arrive at your site, they’ll know where to click to find the information they’re looking for.

Here are three features you can implement in order to lead your users down the right path:
  • Navigational menu: Having a menu with links to the site’s most important pages is the fastest, easiest way to show users where to click next.
  • Text-based links: While drop-down menus, image-based links, and animation-based links can be appealing, keep in mind that users on text-only devices and some search engines may not be able to see or understand these links. Thus, many users prefer text-based links, which are also easier for search engines to crawl and interpret.
  • User-viewable site map: 59% of our submissions did not have a user-viewable site map. By providing one, you display the structure of your site and give the user easy one-click navigation. If users are having trouble finding specific pages on your site, a site map can help them find their way. Don’t send your users into the wild without a map!
Let’s explore how these features can make a site’s navigation more intuitive by looking at one of our submitted sites, Philanthropedia.


Thanks to this site’s clean navigational menu, users can find all of the site’s important pages within a few clicks. Wherever users end up on the site, they can always click on the “Home” button to return to the main page, or on any of the links in the menu to return to the site’s important subpages. Like all of the links on this site, the links in the navigational menu are text-based links, which make it easier for both search engines and users to access the site’s content. Finally, Philanthropedia has included a user-viewable site map, shown below, in case visitors are looking for a specific page not listed in the main menu.


Concise, descriptive anchor text for links
Anchor text -- the clickable text of a link -- can help users quickly decide which links they want to click on and find out more about. Meaningful anchor text makes it easier for users to navigate around your site and also helps search engines understand what the link’s destination page is about.

20% of our submissions could improve their sites by improving the anchor text used in some of their internal links. When writing anchor text, keep two things in mind:
  • Be descriptive: Use words that are relevant to the destination page, avoiding generic phrases like “click here” or “article.” Make sure the user can get a snapshot of the destination page’s overall content and functionality by reading the anchor text.
  • Keep it concise: Anchor text that contains a few words or a short phrase is more attractive and convenient for users to read than a sentence or paragraph-long link.
Let’s take a look at how anchor text played out in two user-submitted examples:

OrganizationAnchor Text ExamplesAnchor Text BehaviorUser Friendliness
The Mosaic ProjectWork for Mosaic

Order Our Curriculum Guide

Outdoor School
Active verb phrases and rich nouns accurately describe the pages that the links are pointing to.High: Users can get an accurate idea of the content on the links’ destination pages just by reading the anchor text.
Asian Liver CenterLearn more

here
Generic phrases give little insight into the pages that the links are pointing to.Low: The anchor text is too generic and does not give users an idea of what the linked-to content is.

You can learn more about anchor text and internal linking strategies by checking out this blog post on the importance of link architecture.

Unique, accurate page titles throughout the site
Each page on your site is different, so flaunt your site’s diversity by giving a unique title to each page. Giving each page a unique title lets search engines know how that page is distinct from others within your site. In our analysis, over 28% of sites could have improved their site quality by adding unique page titles.

Let’s check out a few more examples to see what a difference unique, accurate page titles can make:

OrganizationPage Title ExamplesPage Title BehaviorUser Friendliness
VAMS InternationalUpcoming Events | VAMS International

Request Service | VAMS International

FAQ’s | VAMS International

Concise, rich language joined with the organization’s name accurately describes the corresponding pages. The titles show how each page is unique while also acknowledging that they are all associated with one organization.High: Each page’s content is relevant to its title, and the user can get a good idea of each page’s unique offerings and functionality.
MHCD Evaluation and ResearchMHCD Evaluation and ResearchThis page title is too general and does not accurately describe the content on each page. The same title is used across all the pages on this site.Low: This site contains a lot of diverse content and rich functionality; however, the uniform page titles do not convey these strengths.

Wrapping things up
We hope that this blog post has given you some ideas on how to ring in the new year with improved content accessibility, which can boost the user experience and online presence for your site.

To learn more about the features discussed here and in our previous two site clinic posts, check out our SEO Report Card and SEO Starter Guide.

This blog post wraps up our website clinic for non-profits. We send our warmest regards to all the great non-profit causes you are working on, and thanks to everyone who took the time to submit their sites and read our posts!

Contributors: Aditya Goradia, Brandon Falls, Charlene Perez, Diara Dankert, Michael Wyszomierski, and Nelson Bradley

Holiday Source Code Housekeeping: Website Clinic for Non-Profits

terça-feira, 21 de dezembro de 2010 | 11:35

Marcadores: ,

Webmaster Level: Beginner
Co-hosted on the Webmaster Central Blog

As the holiday season comes around, we all have a bit of housekeeping to do. This is precisely why we wanted to focus the second post in our site clinic series on cleaning up your source code. Throughout our analysis of submitted non-profit websites, we noticed some confusion about what HTML markup, or tags, to use where, and what content to place within them, both of which could have significant impact on users and how your website looks on the search results page.

Before you deck the halls, deck out your <title> elements
Out of all the submitted non-profit websites, 27% were misusing their <title> elements, which are critical in letting both Google and users know what’s important to your website. Typically, a search engine will display ~60 characters from your title element; this is valuable real estate, so you should use it! Before getting into the actual code, let’s first take a look at how a great title element from one of our submitted sites, Sharp, will appear in the search results page:


Ideally, a great <title> element will include the name of the organization, along with a descriptive tag line. Let’s take a look at some submitted examples:

Organization

<title> source code

User Friendliness

Tag Behavior

Sharp

<title>Top San Diego Doctors and Hospitals - Sharp HealthCare</title>

Best

Includes organization’s name and a descriptive tag line

Interieur

<title>Interieur 2010 - 15-24 October Kortrijk, Belgium</title>

Good

Includes the organization’s name and a non-descriptive tag line

VAMS International

<title>Visual Arts and Music for Society | VAMS International</title>

Okay

Includes only the organization’s name


If you don’t specify a <title> tag, then Google will try to create a title for you. You can probably do better than our best guess, so go for it: take control of your <title> tag! It’s a simple fix that can make a huge difference. Using specific <title> tags for your deeper URLs is also important, and we’ll address that in our next site clinic post.

Keep an eye on your description meta tags
Description meta tags weren’t being utilized to their full potential in 54% of submitted sites. These tags are often used to populate the two-line snippet provided to users in the search results page. With a solid snippet, you can get your potential readers excited and ready to learn more about your organization. Let’s take another look at a good example from among the submitted sites, Tales of Aussie Rescue:


If description meta tags are absent or not relevant, a snippet will be chosen from the page’s content automatically. If you’re lucky and have a good snippet auto-selected, keep in mind that search engines vary in the way that they select snippets, so it’s better to keep things consistent and relevant by writing a solid description meta tag.

Keep your <h> elements in their place
Another quick fix in your housekeeping is assuring your website makes proper use of heading tags. In our non-profit study, nearly 19% of submitted sites had room for improvement with heading elements. The most common problem in heading tags was the tendency to initiate headers with an <h2> or <h3> tag while not including an <h1> tag, presumably for aesthetic reasons.

Headings give you the opportunity to tell both Google and users what’s important to you and your website. The lower the number on your heading tag, the more important the text, in the eyes of Google and your users. Take advantage of that <h1> tag! If you don’t like how an <h1> tag is rendered visually, you can always alter its appearance in your CSS.

Use alt text for images
Everyone is always proud to display their family photos come holiday season, but don’t forget to tell us what they’re all about. Over 37% of analyzed sites were not making appropriate use of the image alt attribute. If used properly, this attribute can:
  • Help Google understand what your image is
  • Allow users on text-only browsers, with accessibility problems, or on limited devices to understand your images
Keep in mind, rich and descriptive alt text is the key here. Let’s take another look at some of our submitted sites and their alt attribute usage:

Organization

Source Code

User Friendliness

Tag Behavior

Sponsor A Puppy

<img alt="Sponsor a Puppy logo" src=...

Best: the alt text specifies the image is the organization’s main logo

Uses rich, descriptive alt text to describe images, buttons, and logos

Philanthropedia

<img alt="Logo" height=...

Good: the alt text specifies the image is a logo, but does not further describe it by the organization or its behavior

Uses non-descriptive alt text for images, buttons, and logos, or uses alt text only sporadically

Coastal Community Foundation

<img src="...”>

Not ideal: alt text not present

No use of alt text, or use of text that does not add meaning (often seen in numbering the images)


A little window shopping for your New Year’s resolution
Google has some great resources to further address best practices in your source code. For starters, you can use our HTML Suggestion Tool in Webmaster Tools. Also, it’s always a good practice to make your site accessible to all viewers.

A Helping Holiday Hand: Website Clinic for Non-Profits

segunda-feira, 20 de dezembro de 2010 | 12:40

Marcadores: ,

Webmaster Level: Beginner
Co-hosted on the Webmaster Central Blog

A New Year’s resolution
In the spirit of the holidays, here at Google we wanted to take the time to help out those who spend their days making our world a better place: non-profit organizations. A few weeks back, we asked webmasters of non-profits to submit their organization’s site to our Search Quality team for analysis. After some number crunching and trend analysis, we’re back to report on general areas for improvement and to guide you towards some useful resources!

Making our list, checking it twice
First, we’d like thank all of the amazing organizations who participated by submitting their sites. We got some great results, and are excited about all the diverse non-profit causes out there.

Our analysis will take place in the following two posts. The first post will focus on cleaning up HTML tags in your source code, while the second will examine improving user experience via better content accessibility.

Visions of... URLs... dancing in our heads
The great news is, every single site submitted had at least one or two areas to tweak to make it even better! So this information should be helpful to everyone out there, big or small. Just to whet your appetites, here’s a quick list of items that will not be addressed in our following posts, but that had some room for improvement in a large percentage of submitted sites:

  • Keep an eye on proper canonicalization: 56% of analyzed non-profit sites could improve their canonicalization practices. You can read more about canonicalization in this blog post from a previous site clinic.
  • Make sure your volunteer/support sections are visible: 29% of our submissions could improve their sites by making their support, volunteer, or donation sections easier to find. A great way to accomplish this is to add a donations tab to your navigation bar so it’s just one click away at all times.
  • Protect your confidential information: Lots of non-profits, especially those in the medical industry, deal with some very important and confidential information. Read up on how to control your crawled and indexed content, and remember to protect confidential content through proper authentication measures.
  • Make your Flash sites search engine friendly: We saw some beautiful sites running on Flash. Search engines have a hard time understanding Flash files, and we’re working to improve Flash comprehension on our end, but here are some discussion points on how you can help us understand your Flash content.


Contributors: Aditya Goradia, Brandon Falls, Charlene Perex, Diara Dankert, Michael Wyszomierski & Nelson Bradley

Grantee best practices summary

quinta-feira, 16 de dezembro de 2010 | 11:12

Marcadores: , ,

Google Grantees recently responded to a global survey about how they use their Google Grant and the features they’d like to see in the future. The responses took on a number of themes and we’re happy to be able to share some of the best practices with you to put into place in your organization.

Keywords
Grantees have lots of strategies for building and maintaining strong keyword lists. One organization uses brochures from industry conferences (including conferences that they themselves host) to add relevant industry terms to their keyword list.

A grantee featured on our testimonials page recommends using keyword insertion, as they’re seeing higher click-through rates immediately after implementing this feature.

Finally, one grantee suggests that a good way to optimize your keywords is to adjust and modify them based on CTRs found in your AdWords account. Determine a CTR threshold (anything higher than 1% is a good start) and then modify any terms that fall below that threshold.

Active management
Active account management, while more time consuming than creating set-it and forget-it campaigns, came up repeatedly in the survey responses and was credited with everything from increasing CTRs to being able to reach high quality leads through AdWords grants.

More than a few grantees say they’ve identified a single person in their organization to dedicate to managing their AdWords account (even if that person works on other projects and is a volunteer) and some are using a set schedule to organize updates and management tasks for this individual.

One grantee on our testimonial page sums up the feedback rather well by saying,
“Utilizing the Google Grants program requires attention to the responses to various campaigns which must be continually updated and improved. A passive approach to the program may have some positive results, but utilizing the various metrics (especially the countries and markets which are being most responsive) to improve the campaigns and (in our case) to better target audience interests is the key to success.”

Opportunities
Grantees shared great insight about how they’re making the most of opportunities available to them through a variety of outlets, beyond that of just Google Grants.

Many of you are using Google Checkout with great success and sharing that success with your founders and executive boards to get buy-in for continued marketing initiatives.

Some of you, faced with competitive markets, have even gotten budgets allocated for paid AdWords campaigns so that you can use ads on the Display Network, options not available through Google Grants.

Also exciting are those of you who are using the relevant suggestions that show up in your Opportunities tab in AdWords to try new tactics with your campaigns.

Some of the feedback we got will be answered in upcoming blog posts, so stay tuned to our blog (or add our RSS feed to your Reader) for posts covering some of the most common requests and feedback about Grants budget restrictions, managing the $1 Max CPC cap, support options, ad approvals, SEO/SEM information, measuring success and managing AdWords with time constraints.

All in all, we’re inspired by your savvy and dedication to success with AdWords and Google Grants. We hope you’ll visit our Discussion Forum to continue sharing your best practices with other grantees and submit your testimonials so that we can all learn from your experiences.

Join Your Favorite YouTube Stars And Charities For A Live Event This Saturday

quarta-feira, 15 de dezembro de 2010 | 15:28

Marcadores: , ,

Cross posted on the YouTube Blog

Three years ago, the vlogbrothers Hank and John kick started an initiative called Project for Awesome, which called for YouTube users across the world to “take over YouTube” by creating videos that promote their favorite charities and causes. Project for Awesome built on its initial success again in 2008, resulting in thousands of user submissions and a homepage takeover, as people around YouTube took to the web to make the world more awesome for the holidays. Hank and John upped the ante last year by increasing community participation, making Project for Awesome (#p4a) one of the top trending topics on Twitter in December 2009.

Project for Awesome 2010 officially begins on December 17 at 12:01 AM, when users are encouraged to upload videos for their favorite causes and charities. To celebrate the end of Project for Awesome on Saturday, December 18, join us for a live show on YouTube at www.youtube.com/p4a. We’re teaming up with the vlogbrothers, some of YouTube’s biggest stars like daneboe of Annoying Orange, Michelle Phan, Phil DeFranco, Michael Buckley, Shay Carl and iJustine, and prominent nonprofit organizations to broadcast a four hour live show from 4-8 pm PST. The live show invloves a wide array of entertainment: from musical performances to user-generated games to special moments that only YouTube can bring. Moreover, this year, Project for Awesome will focus on raising awareness and encouraging action in four areas: innovation in education, health, poverty and children’s wish-giving.

Representatives from eight charities will be in attendance at this next-generation telethon: including Beatbullying, DonorsChoose, Make A Wish Foundation, Marine Toys For Tots Foundation, Open University, Partners In Health, Save The Children and Water.org.

And, as in past years, we’re encouraging the global YouTube community to create videos on behalf on these charities and the causes you’re most passionate about. Post them to your site, tweet them, put them on Facebook - do whatever you can to spread the awesome this holiday season. We look forward to seeing what you create and hope you join us online this Saturday for a ton of awesomeness!

App'y Holidays From Google

quinta-feira, 2 de dezembro de 2010 | 08:53

Marcadores: , ,

The holidays are a hectic time for all of us, especially nonprofit organizations that rely on the seasonal spirit of giving to sustain operations throughout the year. As you move into this busy time, we thought you might like a few tips on how using Google Apps and other tools can help you make a change and save some time this holiday season.